New perspective improves VA programs
Tammy Duckworth, the assistant secretary of public and intergovernmental affairs for the Department of Veterans Affairs, speaks at the 2009 National Guard Bureau Public Affairs Training Workshop Oct. 27, 2009, in Landsdowne, Va. Ms. Duckworth addressed many of the recent changes made at the VA including a streamlined process for servicemembers to receive care, additional clinics, advancements in care for women and electronic medical records designed to follow the servicemember throughout his or her career. (U.S. Army photo/Sgt. 1st Class Jon Soucy)