Reservist can establish online virtual accounts Published Dec. 13, 2005 By Tech. Sgt. Rob Mims Air Reserve Personnel Center Public Affairs DENVER (AFPN) -- Air Force reservists can now go online to create an account on the Reserve Personnel Center’s Virtual Personnel Center-Guard Reserve portal. The portal on the personnel center’s Web site allows reservists to access virtual personnel services and enhances the traditional “vMPF” tools with which many Airmen are already familiar. Service is available around the clock year round and lets Airmen conduct a variety of personnel transactions from anywhere in the world with an Internet connections. The process is relatively simple and can help speed up many personnel actions. To create an account, go to https://arpc.afrc.af.mil/support/newaccount.asp. Fill out the electronic form, including the member’s Social Security number and date of birth. Members will also have to include a valid e-mail address and phone number. The e-mail address will be used for service delivery and password management. People with no e-mail address can establish one at: www.gimail.af.mil/login.asp. Many people use the self-help, “Frequently Asked Questions,” feature on the Web site. This is a self-service system where Airmen search by category or keyword for answers. If they cannot find an answer, they can log in to their account and e-mail a customer service representative. The frequency of new questions leads to new FAQs, as the center compiles data on information to keep the knowledge base current. Reservists can make address updates, find assignment information, learn about benefits and entitlements and search career opportunities on the Web site. The points management provides the number of points members have. Promotions help people prepare for promotion boards. One of the busiest sections is retirements. Members can find out what they need to do to retire and what is available to them when they do. People who seek alternate career fields can go to the retraining section and find out if they are eligible. One of the most recent processes added is the ability to get a reissue of the 20-year letter and or a mortgage letter -- important documents for Reserve Airmen. The letters are some of the most-requested items from the retirement office. “Ten years ago I set up my first electronic banking account. I do everything that way now -- never an error, always an audit trail, well documented. It’s time now to give that to our citizen Airmen for their personnel needs,” said Dave Aldrich, the center’s director of personnel services. As personnel center continues to transform personnel services, reservists will be able to do more personnel actions without ever using a phone or driving to the local military personnel flight. All they do is log on to http://arpc.afrc.af.mil/default.asp.