The Air Force is testing a new organizational structure at McConnell Air Force Base, Kan., designed to improve convenience and timeliness for customers worldwide.

The Personnel Services Delivery, or PSD, Transformation initiative allows Airmen to complete transactions online or through contact centers, rather than traveling to the local military personnel flight.

The goal is to have 85 percent of future paperwork transactions done through the Web, officials said.

“As with most transformations today, technology will replace some of the human element,” said Lt. Gen. Roger Brady, director of Air Force Personnel at the Pentagon. “PSD Transformation is our program to get us there.”

The general said the goal is to establish a common platform that pushes information to commanders and Airmen, and has online, phone or face-to-face assistance as necessary.

McConnell -- through its 22nd Mission Support Squadron -- is the first base to try the new organizational change. Throughout the testing period, the mission support squadron team and its customers will provide feedback to the Air Force Personnel Center and Air Staff.

Squadron commander Maj. Kevin Brooks, said this is a great opportunity for the base.

“We will help the Air Force test their game plan in a live environment, and truly determine if it will provide better customer service,” he said.

As the new organization is tested and changes occur, all Air Force mission support squadrons will reorganize to resemble and operate the same way. Squadrons will consolidate into four flights and realign some of the remaining functions as others are centralized.

Family support centers will be renamed Airmen and family readiness flights to better show the population served. In addition, casualty services and newcomer’s introduction functions will become a part of the flight.

Manpower and organization flights will become manpower, organization and readiness flights to combine readiness functions in deployment processing and in a joint warfighting environment.

Force development flights will combine career assistance advisors, first term Airmen’s centers, Airmen professional military education and education services into a single flight. Within the flight, reenlistments and retraining will move from the military personnel flight to the career assistance advisors. Promotion testing, on-the-job-training and formal training will move to education services.

The testing period for this new organization will last six months.