HomeNewsArticle Display

Household goods, vehicle shipment programs for DoD consolidated under USTRANSCOM

SCOTT AIR FORCE BASE, Ill. (AFNS) -- The U.S. Transportation Command is now the single manager of the Defense Personal Property Program, or referred to as DP3, which oversees the Defense Department’s household goods and privately-owned vehicle shipment programs.

For the past eight years, the U.S. Army’s Military Surface Deployment and Distribution Command, a USTRANSCOM component, directed the DP3. During the same timeframe, USTRANSCOM guided the Defense Personal Property System, or referred to as DPS, the DP3’s electronic application that offers 24-hour access throughout the entire move process via the website www.move.mil. While administered by two separate units, the DP3 and its web interface, DPS, did not operate as effectively or efficiently as they could, prompting the consolidation of both under USTRANSCOM.

“Although DP3 met customers’ requirements, the program’s consolidation provides the unity of effort and alignment to enhance the relocation experience of military members, DoD civil servants, and their families,” said Army Col. Ralph Lounsbrough, USTRANSCOM’s Strategy, Capabilities, Policy, and Logistics Directorate Personal Property Division chief. “A consolidated DP3 management structure also offers one entry point for program inquiries, requests, and concerns from the military branches and the moving industry.”

Program improvements will gradually occur, including an update to the www.move.mil website, with most in place for the peak moving season next summer. Planned website upgrades include making critical relocation procedural tips more user-friendly, understandable and accessible, as well as providing accurate key contact information for local assistance.

“In the vast majority of cases, the quickest resolution for move-related issues is through the installation transportation or traffic management office. This won’t change under the DP3 consolidation,” stated Air Force Lt. Col. Todd Jensen, USTRANSCOM’s Personal Property Division chief of operations. “We don’t want any customer to struggle with the move process. If their questions aren’t being adequately addressed locally, they can elevate their concerns to USTRANSCOM.”

Even with a consolidated DP3, customers should plan ahead for a successful relocation by either visiting their local TMO or registering for a DPS account on www.move.mil prior to, or when they receive, their permanent change of station orders. Planning ahead is the best way to ensure your move is a success.

“We’re more aware than ever that it’s not about the stuff we move, but it’s about the families we relocate and how you deliver exceptional customer service,” said Air Force Gen. Darren McDew, USTRANSCOM commander.

Observing its 30th anniversary yesterday, the U.S. Transportation Command continues to answer the Nation’s call, whether delivering an immediate and decisive force when and where needed, assuring unrivaled global expeditionary capability, or now, providing more efficient, effective, and customer-first relocation services.

Engage

Twitter
RT @GenCQBrownJr: Meet MSgt Aldrian Byrd. He led security operations in support of Operation Allies Refuge at Ramstein AB and ensured the s…
Twitter
In partnership with the @AFResearchLab's Strategic Development Planning and Experimentation directorate,… https://t.co/NgCL6CkPVJ
Twitter
RT @SecAFOfficial: The @USAirForce was established Sept. 18, 1947 by that year's National Security Act. To kick-off the service's formal bi…
Twitter
.@AFWERX Agility Prime partner, Moog Aircraft Group, has created a prototype electric vertical takeoff and landing… https://t.co/j8GTzog2bJ
Twitter
Three C-130s flying sorties from McClellan Air Tanker Base in Sacramento County, CA, are performing an aerial firef… https://t.co/77dTFbhjXI
Twitter
RT @SecAFOfficial: A senior leader message prior to the @USAirForce's 74th birthday: "Our Airmen serve around the globe, always ready to de…
Twitter
Today is POW/MIA Recognition Day. We recognize the more than half-million service members who have, at one time, be… https://t.co/txZ2zTxlm0
Twitter
RT @GenCQBrownJr: Innovation depends on both creativity and support to turn concepts into reality. It requires courage, and rewards tenacit…
Twitter
RT @GenCQBrownJr: Partnerships are fundamental to executing the mission. Working with and learning from our partner nations @NATO -- togeth…
Twitter
RT @AETCommand: The 2021 #ENJJPT Steering Committee is happening at @SheppardAFB this week! Excited to continue our partnership to deliver…
Twitter
RT @GenCQBrownJr: This is Capt Eric Johnson. He was critical to the reception, care, feeding and bed down of more than 30,000 vulnerable Af…
Twitter
.@UnderSecAF Gina Ortiz Jones met with @USAFReserve Airmen to discuss the @DeptofDefense COVID-19 vaccination direc… https://t.co/9y28hmcMir
Twitter
Join Department of the Air Force senior leaders for a live, virtual town hall discussing the Racial Disparity Revie… https://t.co/6Z7N6QIuLP
Twitter
The U.S. Special Operations School, in collaboration with @HQUSAFEAFAF hosted the bi-annual European Partnership Fl… https://t.co/egAlljufL3
Twitter
Join Department of the Air Force senior leaders for a virtual town hall discussing the Racial Disparity Review tomo… https://t.co/s4XfTyCwEY
Twitter
RT @HQUSAFEAFAF: Polish Aviation Integration 🇵🇱 The U.S. and #Poland will conduct Agile Combat Employment training during the bilateral av…
Twitter
.@TeamTyndall's 325th Munitions Squadron has a unique capability - it's the only #AirForce Munitions Squadron certi… https://t.co/RMmTapKK3F
Twitter
RT @DeptofDefense: Today marks the beginning of National #HispanicHeritageMonth! Visit our Spotlight page at https://t.co/Lhe9Hxc454 to lea…
Twitter
Hear why this #Airman chose to get vaccinated. @SecAFOfficial directed the COVID-19 vaccine implementation guideli… https://t.co/TFpjBtHUuq
Facebook
The newest Air Force Podcast recently dropped. Listen to a small snippet of CMSAF Kaleth O. Wright talk with Staff Sgt. New about resiliency. Listen to the entire podcast on Youtube: https://go.usa.gov/xpnAD or Subscribe to The Air Force Podcast on iTunes: https://podcasts.apple.com/podcast/the-air-force-podcast/id1264107694?mt=2
Facebook
Our mantra, "Always ready!" It's the spirit we fly by! #B2Tuesday
Facebook
Need some motivation to get your week started off right? Listen as CMSAF Kaleth O. Wright weighs in...
Facebook
The U.S. Air Force Academy gives its cadets some unique opportunities. Ride along one of this opportunities.
Facebook
A United States Air Force KC-135 Stratotanker refuels an F-22 Raptor over northern Iraq, Nov. 6, 2019. U.S. Central Command operations deter adversaries and demonstrate support for allies and partners in the region. (Video by Staff Sgt. Daniel Snider)
Facebook
Although the Silver Star is the third-highest military medal, it's not given often. Today, TSgt Cody Smith was the 49th Special Tactics Airman to receive this medal since Sept. 11th, 2001. Read more of TSgt Smith's amazing story: https://www.airforcespecialtactics.af.mil/News/Article-Display/Article/2024815/special-tactics-airman-battled-through-injuries-awarded-silver-star/fbclid/IwAR2LZWwx1VHdTnQe39rIEBOuJS_0JvMQBBGt7I-E6zsxxn-Lx9387yu43Bc/ Cannon Air Force Base Air Force Special Operations Command United States Special Operations Command (USSOCOM) U.S. Department of Defense (DoD)
Facebook
Tune in as our Air Force musicians along with other military musicians are awarded the National Medal of Arts.
Facebook
Like Us
Twitter
1,375,910
Follow Us