Base residents urged to complete housing survey

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WASHINGTON (AFPN) --  An Air Force-wide base resident survey has been launched to determine the level of satisfaction of family housing residents at installations worldwide.

The survey provides base-housing residents and housing managers an opportunity to respond to survey questions regarding housing facilities and services delivered. At installations with privatized housing, property managers will also participate in the survey.

“We encourage all residents to complete their survey as soon as possible," said Maj. Gen. L. Dean Fox, the Air Force Civil Engineer. "The more participants we have, the more accurate our results will be and the greater emphasis we can place on making the recommended changes."

Stateside residents should have received their surveys in June, while overseas residents should receive surveys by late summer or early fall, officials said.

The survey is customized for Air Force residents and will take about five minutes to complete.

“Efforts to assess resident satisfaction have historically been undertaken at the installation level,” said Col. Bob Griffin, Air Force Housing Division chief. “Using standardized surveys will allow us to make valid comparisons of the data collected. I encourage every Air Force family residing in government-owned or privatized housing to participate.”

Each resident will be provided a pre-addressed, postage-paid envelope to return the survey.

Survey results are confidential and anonymous. The survey asks residents to respond to questions related to the physical property, services and management’s performance. With the cooperation and candid responses by residents, the Air Force can collect important information that will be used to identify areas where improvements are required.

An executive summary of the survey results will be provided to senior leaders at the wing, major command and Air Staff levels and used as a basis for decisions regarding the Air Force’s Military Housing Privatization Initiative, military construction needs and the future of family housing.