As part of federal agencies’ obligation to implement the Rehabilitation Act of 1973 (29 USC § 791 et seq.) as amended, federal agencies are required to provide personal assistance services to civilian employees who, because of targeted disabilities, require such assistance in order to be at work or participate in work-related travel pursuant to 29 CFR § 1614.203(d)(5). The DAF fully complies with the Rehabilitation Act, as amended, as well as implements the 29 CFR Part 1630. The DAF’s personal assistance services policy and procedures are outlined in Chapter 6 of DAFI 36-2711, Equal Employment Opportunity: Affirmative Employment and Disability Programs.

Requesting Personal Assistance Services

• DAF employees may request a personal assistance service orally or in writing at any time to his/her supervisor, a supervisor or manager in the employee’s immediate chain of command, or the installation disability program manager.
• DAF employees are encouraged to consider submitting their personal assistance service request via the preferred method of the DAF Reasonable Accommodations Request Electronic System, which assists the DAF with timely processing. This electronic form is also accessible on the Reasonable Accommodation Request SharePoint. DAF employees may also seek assistance from her supervisor and/or disability program manager.

The Pregnant Workers Fairness Act (PWFA) became effective on June 27, 2023. The PWFA (42 USC § 2000gg et seq.) requires the federal government to provide reasonable accommodations to qualified DAF employee’s or applicant’s known limitations related to, affected by, or arising out of pregnancy, childbirth, or related medical conditions, unless the accommodation will cause the employer an undue hardship. The DAF fully complies with the PWFA as well as implements 29 CFR Part 1636, Pregnant Workers Fairness Act.

The DAF’s PWFA reasonable accommodation policy and procedures are outlined in Chapter 7 of DAFI 36-2711, Equal Employment Opportunity: Affirmative Employment and Disability Programs. Please refer to the EEOC PWFA website for additional information.

Requesting Reasonable Accommodation under PWFA

A qualified DAF employee or applicant may make a reasonable accommodation to a supervisor or other decision authority if she is in need of an adjustment or change in her working conditions due to a known limitation arising out of, or affected by pregnancy, childbirth, or a related medical condition.

• DAF employees are encouraged to consider submitting their reasonable accommodation request via the preferred method of the DAF Reasonable Accommodations Request Electronic System, which assists the DAF with timely processing. This electronic form is also accessible on the Reasonable Accommodation Request SharePoint. DAF employees may also seek assistance from her supervisor and/or installation disability program manager.
• Applicants for DAF employment in need of a reasonable accommodation due to a known limitation arising out of, or affected by pregnancy, childbirth, or a related medical condition should contact the human resources point of contact listed on the vacancy announcement for assistance.

DAF employees, former employees, and applicants for employment who meet criteria per 29 CFR Part 1614 have a right to file an EEO complaint if he/she was denied a reasonable accommodation or personal assistance service and believes he/she was unlawfully discriminated against based on a protected class (e.g., disability). The individual must contact an EO practitioner within 45 calendar days of the alleged discrimination.

For additional information on filing a EEO complaint, refer to DAFI 36-2710, Equal Opportunity Program, visit the DAF Equal Opportunity website, call the DAF Unlawful Discrimination and Harassment Hotline at 1-888-231-4058, or contact the servicing installation equal opportunity office.

The ABA requires that buildings or facilities that were constructed or altered by or on behalf of the United States, or leased or financed in whole or in part by the United States, after 12 August 1968, be accessible to individuals with physical disabilities. The U.S. Access Board is an independent federal agency that enforces accessibility standards that apply to federally funded facilities under the ABA.

Individuals may file an ABA complaint directly with the U.S. Access Board if he/she has encountered or is aware of an accessibility barrier at a DAF building or facility covered by the ABA that he/she believes does not meet ABA Accessibility Standards. An ABA complaint can be filed online at https://access-board.force.com/, via email at enforce@access-board.gov, by fax at (202) 272-0081, or by mail at U.S. Access Board, 1331 F Street, NW, Suite 1000, Washington, DC 20004. While ABA complaints cannot be filed by phone, and an individual is unable to file online or by e-mail due to a disability, an individual can call (202) 272-0050. Please refer to File an Architectural Barriers Act Complaint with the U.S. Access Board for additional information.

Section 504 (29 USC § 794) of the Rehabilitation Act requires that no individual with a disability, solely by reason of his/her disability, be excluded from the participation in, be denied the benefits of, or be subjected to discrimination under any program or activity (including facilities and structures) receiving federal financial assistance or under any program or activity conducted by a federal agency. The Department of Justice’s Civil Rights Division oversees Section 504 of the Rehabilitation Act and Americans with Disabilities Act (ADA) non-employment related complaints.

Visitors participating in DAF sponsored or funded programs and activities who need modifications/accommodations should contact the organizer or office overseeing the activities. If information on the organizer is not available, you may request assistance by sending a detailed email with your contact information to SAF.Reasonable.accommodations@us.af.mil. Include “Section 504” in the subject line.

Individuals may file a Section 504 or ADA non-employment related complaint with the Department of Justice’s Civil Rights Division. if he/she believes that he/she has been discriminated against (e.g., on the basis of disability) in having access to DAF programs, activities, facilities, and structures owned, leased, or otherwise financially or contractually supplemented or acquired pursuant to 29 CFR Part 1640, Procedures for Coordinating the Investigation of Complaints or Charges of Employment Discrimination Based on Disability Subject to the Americans With Disabilities Act and Section 504 of the Rehabilitation Act. A complaint can be filed online at https://www.ada.gov/file-a-complaint/ or by mail at U.S. Department of Justice Civil Rights Division, 950 Pennsylvania Avenue, NW Washington, DC 20530. Please refer to the Department of Justice’s ADA website for additional information. 

Section 508 (29 USC §794d) requires individuals with disabilities have access to and use of information and data that is comparable to the access and used by Federal employees or members of the public seeking information to those who are not individuals with disabilities, unless an undue burden upon the agency. Federal agencies are required to ensure information and communication technology supplies and services meet the applicable accessibility standards in 36 CFR Part 1194, Information and Communication Technology Standards and Guidelines, as well as other guidance from the U.S. Access Board’s Information and Communication Technology Accessibility 508 Standards and 255 Guidelines.

Individuals who believes that DAF’s information and communication technology does not allow him/her to have access to and use of information and data that is comparable to access and use by individuals without disabilities, or that the alternative means of access provided by the DAF does not allow the individual to use the information and data, may seek assistance from or file a complaint via email at DAF.Section.508@us.af.mil or with a DAF 508 coordinator. A Section 508 complaint should be filed within 180 calendar days of the alleged discrimination or within a longer period of time if an extension is granted for good cause.

 The DAF Chief Information Officer (SAF/CN) has oversight of DAF Section 508 compliance and complaint processing. Please refer to the DAF Section 508 website for additional information. Additional resources can also be found on the U.S. Access Board Section 508,

General Service Administration Section 508, and Department of War Section 508 websites.

If the alleged accessibility barrier is related to an individual’s federal employment, DAF civilian employees, former employees, and applicants for employment who meet criteria per 29 CFR Part 1614 may file an EEO complaint within 45 calendar days of the alleged be discrimination. For additional information on filing a EEO complaint, refer to DAFI 36-2710, Equal Opportunity Program, visit the DAF Equal Opportunity website, call the DAF Unlawful Discrimination and Harassment Hotline at 1-888-231-4058, or contact the servicing installation equal opportunity office.