AFPC passwords reset online

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More than 500 people forget their passwords to the Air Force Personnel Center’s customer service Web applications every day. Many of them are unaware they can reset a password on their own online within seconds, officials said.

"Instead, hundreds of people call the technical assistance center number, which yields the same result, but takes five to 10 minutes longer," said Danny O'Neil, chief of the information assurance branch at the center here. "Obviously getting a new password online instantly is the best option.

"Logging in can sometimes be a frustrating process," he said. "But resetting a password online will save folks time and effort.”

For online resets, people need to provide their social security number and mother's maiden name, O'Neil said. The system is case sensitive.

First-time users need basic personal information including civilian service computation date, or pay date for military, he said. Common access card users can create an account using the security "certificates" on the card and the card reader.

To access Virtual Military Personnel Flight or other online personnel resources, visit https://www.afpc.randolph.af.mil/. (Courtesy of AFPC News Service)