HomeNewsArticle Display

Annual consent for automatic prescription refills begins Sept. 1

FALLS CHURCH, Va. (AFNS) -- Beginning Sept. 1, 2017, Express Scripts will need annual consent from patients who want to receive automatic refills of their maintenance medications enrolled in TRICARE Pharmacy Home Delivery. This means that just before one of your prescriptions runs out of refills, Express Scripts will reach out to you to know if you would like your doctor to be contacted to renew the prescription and if you’d like to continue in the Automatic Refill program. If not, Express Scripts will not refill your prescription.

“This new process gives beneficiaries more control over their medications and keeps the convenience of automatic refills,” said Amy Aldighere, the DOD Program Management Express Scripts senior director –. “It also makes it easier to opt out of the Auto Refill program and helps to prevent beneficiaries from receiving medications that they no longer need or shouldn’t receive.”

What to Expect
When the last refill of a medication enrolled in the Automatic Refill program ships, Express Scripts will reach out to you by telephone and/or email (depending on the preference you indicated) and ask the following:
· Would you like Express Scripts to reach out to your doctor for a new prescription?
· Do you want to keep your medication enrolled in the Auto Refill program?

How to Respond
Express Scripts will not re-enroll your medication unless they hear from you. You have several ways to respond:
· Online at Express-Scripts.com/TRICARE
· Via the automated phone call from Express Scripts
· By calling an Express Scripts patient care advocate (PCA) at 1-877-363-1303

If Express Scripts does not receive your consent within 10 days of reaching out to you, they will remove your medication from the Auto Refill program. However, re-enrolling is simple. You can re-enroll your medication at any time online, or through a PCA.

For more information or if you have questions, go to the Express Scripts website. You can also call Express Scripts at 1-877-363-1303 to speak with a PCA.

Engage

Facebook Twitter
RT @DeptofDefense: Bringing them home. More than 82,000 Americans remain missing from #WWII through the Gulf Wars and other conflicts. The…
RT @USAF_ACC: Today is POW/MIA Day. We will forever remember and honor the lives lost fighting for our country. 🇺🇸 #USAF #POWMIARecognitio
Weren't able to make #ASC19 this year? No problem. We've got the goods. Push ▶️ to hear from first-time attendees a… https://t.co/rEOE1eukwz
Howdy Texans! #AmerciasAirForce is heading to the #lonestarstate on Sept. 27. Hear this #Airman share his love for… https://t.co/BS1ysk4ST3
The return of great power competition requires the U.S. military services to change and adapt quickly. Hear from De… https://t.co/kKiNeHywzp
RT @AirMobilityCmd: The four fans of freedom are blowing strong as a U.S Air Force C-130J Hercules from Little Rock Air Force Base, Arkansa…
RT @ActingSecAF: Kudos to @AirForceAssoc on #ASC19 👏🏻 What a wonderful professional opportunity for #Airmen & industry to expand our compe…
.@ACC_Commander designates the 16th Air Force as a new information warfare numbered #AirForce at #ASC19. As… https://t.co/LMiMJ3rWNO
RT @AstroHague: Thank you to the Airmen across the globe who make the human exploration of space possible. Wishing the @usairforce a happy…
RT @Hanscom_AFB: “The @usairforce is leading the charge across @DeptofDefense. No one else in #government has as much ... of this software…
RT @PACAF: Commanders from Australia, Indonesia, Republic of Korea, Philippines, Thailand and the U.S. met for the 2019 Logistics and Safet…
To all those who helped establish the long blue line past, present and future, we honor you and we remember with th… https://t.co/teymF7proy
#ASC19: "We’re all in this together trying to make your service to country the best experience on the planet. We w… https://t.co/rdbCDBJr2c
#VCSAF Gen. Stephen Wilson speaks on what makes the #AirForce unique. #ASC19 https://t.co/gStwUZoaQC
RT @AFSpace: @AstroHague takes #aimhigh to the extreme by celebrating the @usairforce's birthday from the @Space_Station! #FrontiersofBlue
RT @VP: Happy 72nd birthday to the @usairforce! On behalf of a grateful nation, thank you to the amazing men and women of the Air Force for…
#ASC19: There's a challenge to maintain warfighting capabilities until new bombers and missiles arrive. Hear more f… https://t.co/SWB3VjNod8
#ASC19: Want to know which three acquisition trends #AirForce acquisition experts believe should "go viral?" Click… https://t.co/hsiH3oQXOX
RT @NSAGov: Happy Birthday to the @usairforce! For 72 years you've taught us to aim high. We look forward to continuing to fly, fight, and…
RT @AFGlobalStrike: The Air Force is celebrating 72 years of service, so here is 72 seconds of Global Strike Command! #USAFBday #ThisIs72 h…