Lt. Col. Jennifer Garrison, the 355th Medical Support Squadron administrator, briefs the members of her Institute of Health Improvement collaboration team on related plan, do, study, act measures geared toward improving patient access to care at the Davis-Monthan Air Force Base Medical Center, Ariz., April 11, 2017. The 355th Medical Group has increased access to care by 21 percent in primary care manager continuity, which puts the group at 86 percent and on track to meet their 90 percent goal. (Courtesy photo)