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News > Air Force officials continue to consolidate personnel processes, actions
Air Force officials continue to consolidate personnel processes, actions

Posted 3/22/2011 Email story   Print story

    


by Tech. Sgt. Steve Grever
Air Force Personnel, Services and Manpower Public Affairs


3/22/2011 - RANDOLPH AIR FORCE BASE, Texas (AFNS) -- Air Force personnel officials here will be assuming some personnel actions from Air Education and Training Command bases over the next four months to help reduce workloads on base military personnel sections.

Master Sgt. Joseph Smith, the Air Force Personnel Center's sustainment superintendent, said AFPC has started processing limited duty status, change-of-reporting-official updates and decorations requests for three AETC bases that were originally managed by base military personnel sections.

"Lackland, Randolph and Keesler (Air Force bases) were the first to use the new process, which resulted in reduced personnel processing times from the Air Force average of seven days to less than a day," Sergeant Smith said.

To help standardize these processes, Staff Sgt. Marvetta Graham Harper, and other personnel technicians from the Total Force Service Center, revamped training aides to be used by their office and other personnelists to manage how these personnel actions flow from AETC bases to AFPC.

"We revised a training aide for the unit commander or their designated representative and our technicians here to ensure training is standardized," Sergeant Harper said.

Capt. Michael Meek, the TFSC's sustainment lifecycle chief, said AFPC officials have been conducting base-level service delivery module transactions at Lackland, Randolph and Keesler AFBs to evaluate what benefits the Air Force would gain from transferring this work from the military personnel sections and standardizing training.

"Each base does it a little bit differently, and we have our personnel technicians teaching Airmen how to do it one way," Captain Meek said. "Standardizing our processes helps us gain more efficiencies in how we do business."

The TFSC represents a fundamental shift in the way the Air Force delivers personnel services to Airmen and commanders, said Lt. Col. Steven Zubowicz, the center's operations chief.

"By centralizing specific base-level service delivery module transactions within the TFSC, we are attempting to alleviate some of the workload from base-level military personnel sections while increasing the accuracy and speed of service to commanders and Airmen," Colonel Zubowicz said. "Thus far, the concept has proven viable at three AETC bases. By expanding to all of AETC, we will be testing our internal ability to handle a much higher case volume."

AFPC officials anticipate these personnel actions will be transferred from the remaining AETC bases by the end of June. For more information on BLSDM initiatives, call the TFSC at 800-525-0102, or use the form on the personnel services website at https://gum-crm.csd.disa.mil under "My Account" using the "E-mail Us" link on the left side of the website.



tabComments
3/23/2011 7:28:28 AM ET
The only issue I have is that the workload reduced on one is transferred to another. In this case the end user. Now on top of everything else end users now have to track/request EPR and decor RIPs that in the past were managed by CSS. The workload does not go away just becasue a process was streamlined.
Bill, Korea
 
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