4/4/2011 - RANDOLPH AIR FORCE BASE, Texas (AFNS) -- The Employee Benefits Information System launched a web tool March 31 that will allow Air Force appropriated fund civilian employees to accomplish additional benefits-related actions online, such retirement planning.
The eRetirement tool is the latest of many tools implemented by the Air Force Personnel Center Benefits and Entitlements Service Team to improve the customer service experience. The tool will help retiring civilian Airmen complete and print retirement applications on line.
"The eRetirement tool will eliminate the worry and the guesswork often associated with completing a retirement application," said Kathryn Iapichino, an AFPC human resources specialist. "It auto populates the retirement form, prompting users to complete sections such as health and life insurance eligibility, military service, and marital status.
It also helps prevent re-work because eRetirement will not allow a user move to a new screen until all required fields are complete, she added.
Employees will be able to access the eRetirement module in EBIS through the Air Force Portal or the Air Force personnel services website (enter 4872 in the keyword search).
In addition, members can contact the Total Force Service Center at 800-525-0102. Employees in foreign locations will first dial the toll-free country-direct access number and then 800-525-0102. Hearing impaired employees can call the toll-free TDD number: 800-382-0893 or commercial 210-565-2276. Counselors are available (Central Standard Time) Sundays 3 p.m.- 11 p.m.; Mondays through Thursdays, 7 a.m.- 11 p.m.; and Fridays 7 a.m.- 6 p.m.
For information on other personnel issues, go to the personnel services website or call the Total Force Service Center at 800-525-0102.
(Courtesy of Air Force Personnel, Services and Manpower Public Affairs)
Comments
5/3/2012 3:16:43 PM ET I am unable to get into EBIS when it will be available
R Lyons, Hill AFB
2/2/2012 10:23:46 PM ET Ditto above comment. Tried unsuccessfully all day to access EBIS. Please contact at DSN 468-2003 or commercial 478-926-2003.
Sandra Hunt, Robins AFB
1/9/2012 2:19:41 PM ET I am trying to get into EBIS, but no luck. Is it down and when it will be available? Thanks
