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AFPC officials automate ADSC process
Posted 9/13/2012
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by Tech. Sgt. Steve Grever
Air Force Personnel Center Public Affairs
9/13/2012 - JOINT BASE SAN ANTONIO-RANDOLPH, Texas (AFNS) -- Air Force Personnel Center officials here are developing new procedures for leveraging information technology to automatically transfer completed Active Duty Service Commitment acknowledgement statements into the Automated Records Management System.
The current ADSC processing method includes a few manual steps to get completed ADSC acknowledgement statements from the Total Force Service Center-San Antonio into ARMS. ARMS is designed to consolidate military personnel records processing to improve efficiency, reduce manpower and costs, and improve customer service.
"ADSCs ensure the Air Force and taxpayers receive an appropriate return for their investment of money and time in training, education and bonuses for Airmen," said Lt. Col. Jenise Carroll, AFPC's Total Force Service Center-San Antonio operations division chief. "ADSCs also communicate to Airmen the periods of obligated service they must complete before becoming eligible to separate or retire from active duty."
Automated ADSC notifications inform Airmen about professional military education opportunities, advanced pilot and navigator training, technical training, officer and enlisted promotions, and permanent change of military stations. The ADSC process goes hand-in-hand with other personnel actions like authenticating PCS orders.
"Since rolling out the program last year, we've leveraged our information technology resources to link the ADSC process with the PCS orders authentication process," said Carroll. "AFPC is the approval authority for both processes, so it allowed us to have a checks and balances for PCS orders along with completed ADSC acknowledgement statements."
Centralizing both processes at AFPC paid big dividends for the Air Force and Airmen because service members work directly with the TFSC-SA instead of their base military personnel sections to submit their completed ADSCs.
"Members can complete their ADSC statements right from their desk," said Airman 1st Class Princeston Blanchard, TFSC-SA sustainment apprentice. "They receive an automated email notifying them about their requirement to complete an ADSC statement. They complete the document, sign it and send it back to AFPC. Since we started this new process, we no longer have a backlog of uncompleted ADSCs."
According to Col. James Davis, TFSC-SA director, centralizing additional personnel programs will create more long-term efficiencies and streamlined processes.
"We continue to centralize personnel programs at AFPC to ensure all our processes adhere to a single, rigorous training and execution standard," said Davis. "Moving work from the field allows us to leverage a modern, multi-functional case management system to ensure transactions are continuously monitored and checked against metrics that are, in every case, stricter than when the processes were previously accomplished at base level.
"Lastly, our robust system allows the TFSC to provide extensive and instantaneous feedback to our customers in the field on the status of their personnel processes and requests through the myPers site or direct interaction with the TFSC," he added.
For general information about personnel services and programs, visit the myPers website at http://mypers.af.mil.
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