Staff Sgt. Ryton Hitzel removes the tire from the rim of an all-terrain vehicle, March 11, 2013, in Uruzgan province, Afghanistan. Hitzel is a vehicle maintenance technician assigned to the 466th Air Expeditionary Squadron, where he repairs and maintains vehicles and other equipment. Airmen are embedded with the Army at about 80 locations throughout Afghanistan to provide critical skill sets and dynamic leadership. Hitzel, a native of Rapid City, S.D., is deployed from Ellsworth Air Force Base, S.D. (U.S. Air Force photo/Staff Sgt. Marleah Miller)
Staff Sgt. Ryton Hitzel removes the tire from the rim of an all-terrain vehicle, March 11, 2013, in Uruzgan province, Afghanistan. Hitzel is a vehicle maintenance technician assigned to the 466th Air Expeditionary Squadron, where he repairs and maintains vehicles and other equipment. Airmen are embedded with the Army at about 80 locations throughout Afghanistan to provide critical skill sets and dynamic leadership. Hitzel, a native of Rapid City, S.D., is deployed from Ellsworth Air Force Base, S.D. (U.S. Air Force photo/Staff Sgt. Marleah Miller)
by Master Sgt. Leisa Grant
U.S. Air Forces Central Command Public Affairs
5/8/2013 - URUZGAN, Afghanistan (AFNS) -- (This feature is part of the "Through Airmen's Eyes" series on AF.mil. These stories focus on a single Airman, highlighting their Air Force story. Names of special forces and support members are withheld for security reasons.)
The mission had been attempted multiple times before. Cancellations happened as a result of weather and other complications.
The team was to build checkpoints in desolate areas of the region to aid in isolating insurgent strongholds.
"I was going to be on standby and if anything happened, they would fly me out if needed," said Staff Sgt. Ryton Hitzel, a vehicle mechanic assigned to a special forces maintenance battalion.
His crew knew the likeliness of roadside bombs and enemy contact was high. The distance was about half a day's drive and the terrain was unforgiving.
Everything had gone well, at first. The first checkpoint was successfully constructed, so they moved toward the second site. Then, it happened -- significant mechanic failure.
After coming around a cliff face, the right front upper-control arm ball joint came out of its socket on an RG-33 Mine-Resistant Ambush Protected vehicle, causing the tire to become twisted. A decision had to be made quickly. The vehicle, crucial to the mission, would either have to be blown up where it stood, or fixed.
"Ninety-nine out of 100 mechanics would say it couldn't be fixed," said the Army major in command of the entire operation.
The only Airman on the convoy did not surrender to the idea of giving up the MRAP so quickly. As he had already done many times during the deployment, Hitzel came up with a solution that would save the military about $1.5 million. More importantly, if it worked, it would prevent another team from having to come and dispose of the vehicle, or take it apart piece by piece for shipment.
"Two ratchet straps and a chain," Hitzel later told the ground force commander when asked what he used to temporarily rig the vehicle to move it to a safer location for repair.
With the help of a driver, Hitzel used a bottle jack, two ratchet straps and a chain to essentially winch to another vehicle and put the ball joint back in its socket. But, this would only be enough to move it to the closest site.
Once at the site, Hitzel's work was not done. The RG-33 still needed extensive maintenance.
Hitzel put together a list of parts and tools necessary to do the repair and 16 hours later, they were air dropped. Within a day, the vehicle was back up and fully mission capable; Hitzel saw opportunity where others may have seen disaster.
"What sets Staff Sergeant Hitzel apart from others, is what every commander wants," the major said. "He can get me to 'yes' because he is a professional problem solver and a natural leader."
Hitzel said his upbringing could be credited with his resourceful approach to problems.
"My family didn't have a lot of money growing up, so we were really resourceful, kind of like the Afghans here," Hitzel said. "They reuse things, or they fix things by modifying and tinkering with them until they cannot use them any longer."
Even before his Air Force career, Hitzel was accustomed to finding things that could later be used to fix something, anything. He would find things that weren't working and make them work or intentionally take them apart, just to see if he could fix them.
"Today's society is more about buying things and throwing them away once they're done with them or they no longer work," Hitzel said.
The idea that one man's junk is another man's treasure rings true for Hitzel today, just as it did when he was a young boy. One of his earliest memories of resourcefulness was finding bicycles in a junkyard and sitting down with his father to make them work again.
"The tires were bent, so my dad straightened out the rims," he said. "I'll never forget that we put them together and made them work. It kind of started from there."
Although Hitzel doesn't have a junkyard here, his co-workers attest to the fact that he still goes on treasure hunts in his free time. If he isn't actively seeking out parts and pieces that others have thrown out, he can be found working on a generator or a vehicle -- at all hours, usually with a headlamp on, grease on his face and dirt in his blonde hair.
"I've come out at 2 a.m. and seen him knee deep in a generator," said Hitzel's supervisor and battalion maintenance officer. "I have to tell him to go to sleep so he doesn't work himself to death."
If it isn't the mission he's working to keep running smoothly, it is morale.
One of the remote sites had problematic water pumps. This meant no showers in an area where hot running water and hot food were arguably the highlights of the day for the special forces and support service members there.
With some innovative thinking and a few spare parts, Hitzel made it happen.
"He went in there and took it upon himself to make sure the quality of the life at the camp was better for everyone," Hitzel's supervisor said.
From junkyard bicycles to million-dollar military vehicles, Hitzel employs the hunger to tinker with and fix things whether it is during his duty day or after hours.
"Hitzel is highly motivated and a good team member who has extensive mechanical skills," his supervisor said. "Anything that clicks and ticks, he's put a wrench to it."
Comments
5/19/2013 10:50:22 PM ET Just wanted to give a shout out to SSGT Hitzel for awesome job. Thank You for your service
Stephen Morecrooft, Massachusetts
5/13/2013 2:35:44 PM ET Good job doing good work in a deployed environment Keep it up.On a side note I am surprised this is an article. Usually the AF frowns on doing things without a TO. The sad part is we have Airman all over the world who can save money and fix things but they cant because of policy. Maybe someday there will be a paradigm shift and these actions will be encouraged
BrianB, Somewhere
5/11/2013 2:37:07 AM ET I really enjoyed this story the Air Force needs more Airmen like this. Maybe vehicle maintenance is different but unfortunatley in the aircraft world he would be reprimanded for not following the TO. The system doesn't allow work arounds for problems and getting good engineer support is rough. It's sad that a lot of the technicians don't know anything about the systems they work on other than that's what the book says. There's a big difference between a true mechanic and a parts changer.
JH, GA
5/9/2013 5:02:06 PM ET SSgt Hitzel you made me proud to say I know that guy He was in my shop. Keep up the good work as this Air Force needs men and women like you.Mr. O Minot ND
Anthony Osterberg, Minot AFB ND
5/9/2013 4:58:34 PM ET SSgt Hitzel is a heck of a mechinic He is the guy you want to deploy with. He can make things work he doesn't come up with the excuses about how bad it is or how we can't do this or that. Most Airman no days are all about excuses and not about getting the job done. Glad to see we still have some hard chargers out there We need more Airman like him
SD, Here
5/8/2013 8:10:37 PM ET SSgt. Hitzel Outstanding job Your resourcefulness and desire to make things work is a great attribute It's great to see there are Airmen out there who are given the opportunities to think outside the box and just make the mission happen without being saddled by instructions regulations and the old adage of 'thats how we've always done it'. You sir should be the first on the list to testify to the CSAF on how Airmen need to be given flexibility versus being restricted.
Same, Here
5/8/2013 12:07:58 PM ET This is an awesome story and an inspiration to me. So many times throw stuff away that doesn't work to just buy a new one and with all the fiscal constrains going on now it is a great idea to really look at re using and tinkering with things to see if we can get them to work again since we don't have the money to just go out and buy a new one.
