AF officials complete IT consolidation across manpower, personnel, services

  • Published
  • By Tech. Sgt. Steve Grever
  • Air Force Personnel, Services and Manpower Public Affairs
JOINT BASE SAN ANTONIO-RANDOLPH, Texas (AFNS) --  Air Force officials have completed consolidating information technology assets and resources in the Air Force's manpower, personnel and services community into the Air Force Personnel Operations Agency.

About 450 positions from IT divisions across the Air Force Personnel Center, Air Force Manpower Agency, AFPOA, Air Force Services Agency and Headquarters Air Force, Deputy Chief of Staff Manpower, Personnel and Services were merged into AFPOA's organizational infrastructure.

AFPOA conducted several business process reviews to create standardized processes for completing IT requirements, recommending technical solutions, providing computer support and maintenance, and managing other IT-related functions.

"We had 22 business process reviews that evaluated all the major business processes we perform in AFPOA," said Joe Gallahan, AFPOA's customer support division chief. "The work accomplished in these (business process reviews) allows us to absorb reductions in manpower and continue to provide IT services to our customers."

In the future, AFPOA will continue to expand their IT services portfolio and build a robust service catalog for customers to find approved IT software and hardware to meet new mission requirements. They are also developing virtual desktop and cloud computing initiatives to streamline how customers use and receive IT services. The virtual desktop project is currently underway and will start initial testing this month.

"Our customers will have the ability to login from any terminal on our network and have access to all their personal documents and folders without moving their workstation from one location to another," Gallahan said.

According to Joe Thele, the AFPOA director, the consolidation will help drive down IT costs and improve IT support for the Air Force's manpower, personnel and services community.

"The realignment effort was necessary to help us become more efficient and effective from an enterprise perspective," Thele said. "We are proud of the work we've accomplished to integrate IT services from four different organizations and create a new standard for IT services and support for our customers."