Cannon officials use AFSO 21 to improve inprocessing

  • Published
  • By Staff Sgt. Craig Seals
  • 27th Special Operations Wing Public Affairs
Cannon Air Force Base officials recently revamped its inprocessing program using Air Force Smart Operations for the 21st century to take a three week process into a four hour program. 

Beginning in July, base officials worked to improve and consolidate inprocessing for new base members and their families.

Representatives from from the 27th Special Operations Mission Support Squadron Military Personnel Flight, 27th Special Operations Medical Group, the Inspector General's Office, Wing Safety and other organizations gathered to consolidate all base inprocessing requirements.

"Together with base AFSO 21 representatives, we were able to put together a Rapid Improvement Event," said Maj. Jason Turner, the 27th SOMSS Military Personnel Flight commander. "The intent of an RIE is to streamline a function."

The result was a one-stop, four-hour inprocessing briefing.

"Before, you used to have a separate (military equal opportunity) briefing, then maybe the next week you would have a separate safety briefing. All in all, it would take several weeks to completely inprocess," said Tech. Sgt. Christine Talamantes, the 27th SOMSS NCO in charge of promotions and reenlistments. "We've been able to combine all of the required briefings into one sitting."

The new process took effect in July following the review meeting and has received numerous positive feedbacks. 

"Generally, we've been getting really good reviews," said Pam Gove, the 27th SOMSS chief of career development. "We are going to be having a review of the new program this week, which would potentially become a regular occurrence in order to keep the program as streamlined as possible and give us the opportunity to make changes where necessary."

"Our goal, from a base reception standpoint, is to make sure everyone who comes through that gate for the first time feels welcome and knows that they will be taken care of," Major Turner said. "We want to get them in, get them taken care of and get them out to their workcenters in a timely manner. With the changes that have been made, we are well on our way to making that a reality." 

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