New features available on myPay

  • Published
  • Release 1206-0001
Defense Finance and Accounting Service officials announced several improvements have been made to myPay providing customers continued ease for on-line transactions.

A new feature has been added for military service members on the Savings Deposit Program that allows service members serving in designated combat zones an opportunity to deposit a specific amount of money in a high interest rate account.

"Previously, only deposits could be made," said Pat Shine. "Service members can now request withdrawals from the account through myPay and we've added a link to the withdrawal form from the SDP statement."

Another improvement provides military service members access to a printer-friendly option. While all myPay customers can print their own LES' and W2s from the web whenever and wherever, the printer-friendly option allows for higher quality print copies of all documents.

Shine explained that myPay wants to keep customers up-to-date on new information and notifications related to their pay.

"We need current email addresses to send pertinent information to our customers. A new myPay feature asks customers to enter their current email address. Once on file, the system annually certifies the address to make sure it's current."

Shine added that maintaining the safety and security of myPay is a top priority. "We proactively implement new security features on a routine basis to protect our customers against Identity theft and scams," he explained. "The secure technology provided to myPay customers meets or exceeds security requirements in private industry worldwide."

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