'My Stuff' lets Airmen track requests

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RANDOLPH AIR FORCE BASE, Texas (AFPN) --  Airmen can now track the status of requests and correspondence sent to the Air Force Contact Center via the "My Stuff" tab on the Air Force Personnel Center public Web site.

Airmen need a separate user identification and password to access My Stuff because the new software cannot be accessed at this time with the reduced sign-on capability used by the Air Force Portal and the AFPC Secure site.

The system automatically created a generic user ID and password for Airmen who previously corresponded with the contact center. Those members should have received an e-mail from contact.center@randolph.af.mil requiring them to personalize and secure their account by establishing a unique password.

Members who did not receive this e-mail either already secured their account with a unique login and password or they have never corresponded with the contact center.

A generic account has already been established for all Airmen who have not yet interacted with the contact center, since they may be required to do so in the future as part of the Personnel Service Delivery Transformation.

Members can personalize their generic account by visiting the AFPC public Web site at http://www.afpc.randolph.af.mil and following these instructions: 

-- Click the My Stuff gray tab on the front page underneath the search box 

-- Type their generic user ID and click the "Email Me My Password" button. The generic user ID is the member's last name and last four digits of their social security number

-- Once the system e-mails the password, members can use their generic user ID and password to login and personalize their account by creating a unique user ID and password.

Establishing the My Stuff account will help Airmen track any requests, applications or questions they have sent to the Air Force Contact Center.

For questions or issues regarding establishing a My Stuff account call the contact center at (800) 616-3775, option 1, option 1, option 2; commercial (210) 565-5000; or DSN 665-5000.

(Courtesy of Air Force Personnel Center News Service)