AFPC contact center to open

  • Published
SAN ANTONIO (AFPN) --  The Air Force Personnel Center’s Web-based services and contact center, known as Personnel Services Delivery Transformation, will officially open it doors March 31.

The new initiative means Airmen will be able to conduct routine personnel transactions via the Web that are currently worked through base-level military personnel flights. Among the initial actions to be transferred online are forms for evaluation appeals, retirements, retraining and duty history corrections.

The transformation is a four-phase program that will continue through 2011. The first phase begins with transferring active-duty personnel actions and will then be further broken up into seven segments called spirals.

Airmen will be able to access the Web-based services through the virtual military personnel flight.