Phone numbers change for Air Force civilian services Published Feb. 18, 2005 RANDOLPH AIR FORCE BASE, Texas (AFPN) -- Current and potential civilian employees in overseas areas now have the same access to the Air Force Customer Service Center as stateside employees.Now current employees can contact the Benefits and Entitlements Service Team automated phone systems by first dialing the toll-free direct access number for the country they are in, then the "up-front" number, (800) 616-3775. Potential employees can also reach the Recruitment Service Center at the same number.Additionally, after March 31 the old BEST and internal employment numbers, (800) 997-2378 and local 527-2378, as well as the old external employment numbers at (800) 699-4473, local 527-2377, will no longer be available. Customers will receive a voice message directing them to the new number. (Courtesy of Air Force Personnel Center News Service)