HomeNewsArticle Display

AtHoc Emergency Mass Notification System receives upgrade

AtHoc, an interactive warning system that allows senior leaders to inform base personnel of urgent information such as base closures or delayed openings, recently received updates to its system that requires the user to verify contact information.

“This update is more reliable and we won’t have as many of the connectivity issues that we’ve had in the past. Prior to this update, AtHoc ran on a server and now it’s more cloud-based, providing better consistency,” said Master Sgt. Todd Wireman, Air Force Materiel Command command and control operations training and standardization manager.

Users should look on the desktop of their unclassified government computer to find the white globe with purple ring icon in the system tray – the old version of AtHoc is a purple globe which should not be used. Right-clicking on the white globe and selecting “Access Self-Service” will open a browser window where users can input work and personal email addresses and phone numbers, select if they’re members of groups such as the Emergency Operations Center or Crisis Action Team, and even add contact information for their family members, so they will receive notifications as well.

After updating contact information using a government computer, users can download the Blackberry AtHoc app from either the Apple or Google app stores. After opening the app, users should enter the personal email address they provided into the app, then verify that email address by clicking on the link in an email that they will receive. When prompted whether to open the link in the AtHoc app, users should agree. Users will then be asked to enter their organization’s code. Currently, the app serves as a way to receive messages through AtHoc, but an expanded feature set is planned for the future.

The system notifies users via phone call, text message or email. Messages are sent through the same mass alert system that provides pop-up notifications to personnel through desktop workstations. These individuals will normally be notified between 4 and 5 a.m. in the event of extreme weather.

If the white globe icon is missing from a user’s system tray, they should contact their Communications Focal Point or submit a trouble call ticket to have the new AtHoc installed through the VESD shortcut on their government computer’s desktop.

Engage

Facebook Twitter
RT @AirNatlGuard: Training and repetition is key to being #AlwaysReady Exercises like #SouthernStrike2020 allow our Airmen to work with tot…
Over 100 aircraft are flying over the Commonwealth of the Northern Mariana Islands and the Federated States of Micr… https://t.co/XwsxbIXET9
RT @PACAF: Gen. CQ Brown Jr. met w/ allies & partners from across the Indo-Pacific & beyond @SGAirshow to showcase U.S. commitment & discus…
Good luck to all the drivers in today's #Daytona500, but we may be a bit biased on who we want to win it all.… https://t.co/PDLqBdl39X
Thanks for a great game @LAKings and @Avalanche. #ICYMI the @NHL Stadium series made a stop at the @AF_academy las… https://t.co/VyNsvpQM6o
RT @Creech_AFB: Singapore Airshow has been flying by (🥁-tss) meeting with international friends & partners! Repub. of Singapore Air Force…
Our own TSgt Nalani Quintello, vocalist with @USAFBand Max Impact, will perform the National Anthem prior to the 62… https://t.co/Asf5dTlXU8
RT @SecAFOfficial: Valuable hands-on experience @RAFMildenhall! Grateful to meet innovative #Airmen executing complex missions around the w…
RT @USAFCENT: COMBAT SEARCH AND RECOVERY | Recently USAF HH-60G Pave Hawk helicopters refueled over the Arabian Gulf from a U.S. Air Force…
RT @AETCommand: It takes a ton of people to ensure our aircraft get in the air so we can train @usairforce pilots to fly, fight & win! Che…
RT @GenDaveGoldfein: Humbled each day to serve in the same @usairforce Brig Gen Charles McGee paved the way for. He is a genuine #American
The @AFThunderbirds will be flying over ✈️ the #DAYTONA500 🏎️ this Sunday. https://t.co/iTN0qtu0e0
RT @USAFReserve: Beating Bad Weather: Command announces indoor alternative to physical fitness assessment - https://t.co/cP93Ijrbtw #Reserv
A U.S. Air Force AC-130J Ghostrider taxis on a flightline as a French Air Force C-130 lands at Alpena Combat Readin… https://t.co/hNTIhvJYvD
Don't miss the @NHL, @LAKings vs @Avalanche playing at the @AF_Academy this Saturday at 6 P.M. MST. Good luck to bo… https://t.co/KF9WqHlqaS
Happy Valentine's Day! https://t.co/ITdKRQ8Pm8
The first senior enlisted advisor for the U.S. Space Force has been named. Roger A. Towberman, welcome to the team! https://t.co/R8Fr98q4Jn
RT @AFGlobalStrike: Feb. has been a busy month for AFGSC, with a Bomber Task Force mission to the Indo-Pacific Theater & last week's unarme…
RT @AF_Academy: ❄️ Check out this timelapse of the @NHL transforming Falcon Stadium from football to an outdoor ice arena primed for Saturd…