AF recovers data after Automated Case Tracking System outage

  • Published
  • By Secretary of the Air Force Public Affairs
After aggressively leveraging all vendor and department capabilities, the Air Force made a full recovery of the Automated Case Tracking System database, the Air Force inspector general system of record for all records related to IG complaints, investigations and appeals.

Although the brief data loss caused some delays in processing IG inquiries, the recovery allows the service to move forward with minimal impact.

The Air Force has no technical indicators to believe that the loss was the result of any malicious activity.

Once full database stability is ensured, the service will bring the ACTS database back online for users to access. Airmen concerned about their active cases are encouraged to work with their base IG offices to determine the impact this outage had on their individual cases.