Spring 2006 quarterly issue of Airman available

Read about how space-based capabilities are helping fight the war on terrorism, travel with a joint convoy mission through Iraq, follow the struggles of the Air Force family’s tiniest members as they receive life-saving care at the Neonatal Intensive Care Unit at Wilford Hall Medical Center. These

Homeowner grant applications available for Katrina victims

Eligible homeowners who sustained flood-related damage caused by Hurricane Katrina although their residences were outside the flood zone may qualify for grants of up to $150,000. This includes people who were stationed at Keesler at the time of the hurricane and have since been reassigned to other

Mentors or disciplinarians, first sergeants there for Airmen

They may have no subordinates, but every enlisted Airman in the squadron is their responsibility. Some days they are disciplinarians; on others they are an Airman’s best friend. In a crisis, they help Airmen deal with grief and get them through it. The first sergeant is “a counselor, a friend or a

Awareness vital in preventing sexual assault

“They beat you; they raped you; they left you for dead,” reads one. Another simply states, “It still hurts.” Creating T-shirt designs like these is meant to be therapeutic for sexual assault victims, which is the purpose of The Clothesline Project. Displaying the shirts is meant to bring awareness

Brady: Air Force retention, recruitment remain strong

The Air Force is pleased overall with its recruitment and retention statistics, the Air Force deputy chief of staff for manpower and personnel said during testimony before the House Armed Services Committee April 6. “We have been very successful, but we can never take the recruitment of great people

Airmen, Soldiers join forces for joint cargo aircraft

Airmen and Soldiers are teaming up to get a new cargo aircraft. The Joint Cargo Aircraft will fill a vital combat readiness need for both services. The Air Force has been looking into a new aircraft, smaller than a C-130 Hercules, to fill airlift operations, and the Army needs to replace its current

CENTAF releases combined airpower summary report

U.S. Central Command Air Forces officials released the airpower summary report for April 8 to 10. April 10 In Iraq April 9, Air Force F-16 Fighting Falcons providing close-air support to coalition troops successfully strafed a group of men trying to plant an improvised explosive device near Samarra.

Airmen improve combat tactics

Be prepared for tornado season

Driving to work Sept. 7, 2004, Senior Airman Joshua Hjemvick saw cloud cover and well-defined rain showers south of the base. Suddenly, the forecaster from the 28th Operational Weather Squadron saw flying debris from the buildings to his right. He stopped the car and threw it into reverse, but

Staging facility puts wounded warriors on ‘road to recovery’

What do a bank manager, a school nurse and a Seattle Symphony chorus member have in common? They’re all reservists, they all volunteered to serve at Balad Air Base, Iraq, and they all work at the Contingency Aeromedical Staging Facility, part of the 332nd Expeditionary Aerospace Medicine Squadron

Officers selected for intermediate developmental education

The recent major central selection board at the Air Force Personnel Center announced intermediate developmental education "selects." Officers identified as selects join a resource pool of officers who will be considered for future attendance at in-residence IDE. A complete list of selects is

Fighting Falcon pilot earns Jabara Award

Capt. John Vargas, a 1996 graduate of the Air Force Academy, has won the 2006 Colonel James Jabara Award, presented annually by the Air Force for excellence in airmanship. Captain Vargas, an F-16 Fighting Falcon pilot, completed 45 combat missions totaling more than 200 hours in operations Iraqi

Three Falcon boxers crowned national champs

Three members of the Air Force Academy boxing team were crowned national champions April 8 as the Falcons wrapped up competition at the 2006 National Collegiate Boxing Association Championships. Air Force entered the final night of competition in fourth place, following a disappointing semifinal

Herc operations

Air Force improves Web site

To meet the needs of an ever-changing environment, starting April 10, Airmen can expect Air Force Link to have a slightly different look. Maintained at Headquarters Air Force News Agency here, the site will give visitors more control over the content they wish to view. New category links, found on

Phoenix Raven training highlights needs of today's SF

Students in the Air Mobility Warfare Center’s Phoenix Raven program here face many challenges in their quest to attain a coveted security forces Raven patch. The course, taught by the 421st Combat Training Squadron, originated in the late 1990s after a need was seen to better protect military

Widows help college students understand aging

The two ladies share lunch almost every Friday. They talk and eat, but mostly they laugh.At first glance, they seem very different. More than 50 years separate them in age. One is in the camouflage uniform of an Airman, the other uses a cane because of hip and knee surgeries. But these two have

ESC Rapid Improvement Event speeds up hiring process

Electronic Systems Center's first Rapid Improvement Event cut the fat out of the civilian hiring process here, identifying a potential 58-percent reduction in the total time it takes to process a Request for Personnel Action, or RPA, and submit it to the Air Force Personnel Center. In only three

Airmen train for air evac

Digging defensive fighting positions, driving with night-vision goggles and during chemical warfare training and hiking in to camp sound like Army training -- right? They are actually part of the annual training required for Pope’s 43rd Aeromedical Evacuation Squadron. “We are considered first

CENTAF releases airpower summary report

Coalition aircraft flew 47 close-air support missions April 6 for Operation Iraqi Freedom. These missions included support to Coalition troops, infrastructure protection, reconstruction activities and operations to deter and disrupt terrorist activities. U.S. Air Force F-15 Eagles, F-16 Fighting

Ramstein wins CINC Installation Excellence Award

Brig. Gen. Robert C. Kane, 86th Airlift Wing and Kaiserslautern Military Community commander, announced April 6 that Ramstein won the 2006 Commander in Chief’s Annual Award for Installation Excellence, saying the base is "truly the biggest, busiest and best in the U.S. Air Force." “I’ve known it for

America Supports You site features videos for children

Proud military parents deployed in support of the war on terrorism are featured on the America Supports You Web site devoted to April's Month of the Military Child. Messages from nearly 50 servicemembers can be found on the link "Video Greetings from Troops to Their Military Kids" at

Tricare launches healthy choices for life programs

Take care of your body, and it will take care of you, say health experts. In today’s fast-paced world, they also say that is getting harder to do. Being overweight, using tobacco products and excessive drinking go against this adage and can cause serious health problems and possibly early death. 

OEF, OIF veterans receive preference for federal hiring

Airmen now have increased eligibility for veterans’ preference when released or discharged from active duty, Office of Personnel Management officials here wrote in a recently released memo. More servicemembers are now eligible for veterans’ preference when applying for government civilian jobs.

Top Air Force print and broadcast journalists announced

A panel of civilian journalists, teachers and public relations professionals have selected the best in Air Force print and broadcast journalism for the 50th annual Air Force Media Contest. Senior Airman Joe Lacdan, from the 509th Bomb Wing at Whiteman Air Force Base, Mo., is the Air Force Print

Vandenberg launches Minuteman III

An unarmed Minuteman III intercontinental ballistic missile was launched from Vandenberg today at 6 a.m. The launch was part of a developmental test to demonstrate the weapon system’s effectiveness in a stressed environment on extended range. The missile's single unarmed re-entry vehicle traveled

Continuing health care priority for DOD

During testimony in front of both the House and Senate Armed Services Committees recently, Air Force Vice Chief of Staff Gen. John D.W. Corley said that sustaining health care for servicemembers, their families and retirees is a priority for the Department of Defense. General Corley, along with the

Ionospheric forecasts improve warfighter communication efficiency

During specific times of the year over the Earth's equatorial region, turbulence in the ionosphere, known as scintillation, causes extended degradation for Department of Defense navigation and communication satellites.  But a sensor package installed at each of 14 locations worldwide has helped

AF Recruiting

Letter to Airmen focuses on Sexual Assault Awareness

In the latest Letter to Airmen, Secretary of the Air Force Michael W. Wynne and Chief of Staff of the Air Force T. Michael Moseley discuss Sexual Assault Awareness Month and the Air Force’s strides in sexual assault prevention and response efforts over the past year. “Your Air Force leadership has

Sexual assault prevention director is a myth buster

The biggest myth about sexual abuse is that the victim lies about it, according to the director of the Sexual Assault Prevention and Outreach Office at nearby Lackland Air Force Base. Dr. Charlotte Moerbe, a psychologist who once worked in a San Antonio rape crisis center, has made it her life goal

Awareness can prevent sexual assault

Sexual assault awareness and prevention has been a hot-ticket item among Air Force leaders for many months, but people will have even more exposure to the topic this month. April is National Sexual Assault Awareness Month, and Air Force bases will observe the month with many activities ranging from

AF launches cyberspace task force

Cyberspace. The word generally conjures up images of computers, wires, connections and hardware. But, for the Air Force, cyberspace is far more than that. “Cyberspace is a domain where the Air Force conducts operations," said Dr. Lani Kass, director of the Air Force Cyberspace Task Force. It is the

Overseas returnee, CONUS mandatory movers' assignment listing available

The Enlisted Quarterly Assignment Listing for Airmen returning from overseas and continental United States mandatory movers from August through October will be available April 11. Airmen can work through their military personnel flight or their commander's support staff to update their preferences. 

Deployed F-15s

Rising river

Air defense, flight restrictions discussed at conference

More effective, more efficient ADIZ and TFRs. That’s the message from Air Force pilots, battle commanders and air space controllers this week as Continental U.S. NORAD Region representatives reach out to the general aviation community attending the 2006 Sun ‘n Fun Fly-in here. Of specific interest

Space A allows dependent travel

U.S. European Command and U.S. Air Forces in Europe policy now allows permanent party and their family members -- regardless of command sponsorship -- to fly Space-Available travel.  For everyone stationed in Turkey, eligible family members can now come visit at a much lower cost by using

Ground combat skills prepare Airmen for base survival

As the desert sun beat down on the deployed Airmen, Staff Sgt. Stacy Miller crawled along the ground, digging her helmet and face into the sand as she pushed her body along the barren ground. At one point during the low-crawl, she actually tasted sand, grittiness and all. An information management

Defense leader thanks lawmakers for support of special ops

Ultimate victory in the "long war" requires the U.S. military to adopt more unconventional and indirect approaches in the way it fights, and the Defense Department is doing just that, the Pentagon's top special operations official told a Senate panel here April 5. In testimony prepared for delivery

CENTAF releases airpower summary report

U.S. Central Command Air Forces officials released today's airpower summary report.In Iraq on April 5, U.S. Navy F/A-18 Hornets provided close-air support to coalition troops who identified insurgents emplacing an improvised explosive device in the vicinity of Al Miqdadiyah. The F/A-18s successfully

Moseley: Air Force’s job won’t get easier

The Air Force chief of staff told visitors at Capitol Hill Club in the nation’s capital April 4 the service will face serious challenges in the coming years. However, Gen. T. Michael Moseley said the service will use all its capabilities to continue its joint warfighting efforts while going through

Shaw pilot located after crash

The pilot of the F-16 Fighting Falcon assigned here that crashed April 5 at around 5:40 p.m. was found by the U.S. Coast Guard about two hours later and taken to a nearby U.S. Navy ship for stabilization. Capt. Ted Shultz, assigned to the 55th Fighter Squadron here, was then transported via Coast

Guard fighter aircraft transition

GPS signal enhances navigation, timing

Warfighters now have a new way to receive Global Positioning System location and timing data -- online. The 2nd Space Operations Squadron here is delivering Zero Age of Data Navigation Message Replacements, or ZAOD NMR, on the Secure Internet Protocol Router Network. The first end user of this new

Sexual assault not just 'women's issue,' expert says

Sexual assault cannot be relegated to being regarded as a "women's issue," said Don McPherson, the keynote speaker at the Pentagon's Sexual Assault Awareness Month observance April 4. McPherson, the executive director of the Sports Leadership Institute at Adelphi University in New York, said

Lou Gehrig's disease forces Airman to retire

Tech. Sgt. Jason Whitman’s retirement ceremony March 29 was a lot like any other. He received a few gifts and mementos and shared the moments with a roomful of family and friends.But it was different. Sergeant Whitman was in a wheelchair, the atmosphere was somber and muffled crying could be heard

EOD destroys Russian bomb

Airmen destroyed a large Russian bomb here March 30. A 1,100-pound Russian penetrating bomb containing 167 pounds of explosives was recently found 200 feet from the runway by workers clearing mines around the airfield. “We blow UXOs in place when it is the safest option for the explosive ordnance

Academy cadets help Spangdahlem drill team hone sabers

Eleven U.S. Air Force Academy Saber Drill Team cadets were here this week to work with the 52nd Fighter Wing Honor Guard's Eifel Sabres drill team they helped train last year. The team is the only one in U.S. Air Forces in Europe. Since the team’s inception last April, they have performed for the

AF to release community assessment survey

Air Force leaders will launch the Community Assessment Survey in late April in an effort to better understand what issues people face at their individual installation. The survey is conducted every two to three years and this year will include both active duty and Reserve Airmen, their spouses, and

America pays tribute to 'Cap' Weinberger

Caspar W. Weinberger's definition of happiness was "service to a noble cause," Defense Secretary Donald Rumsfeld said at the former defense secretary's funeral April 4. Secretary Weinberger died in Maine on March 28 at age 88. He was buried April 4 at Arlington National Cemetery. He served as

Automated security system to go 'on duty' in Iraq -- again

One year after answering a call by the Marine Corps' that met an urgent need, the Force Protection Systems Squadron here is preparing to do it again. It is planning to deploy a Tactical Automated Security System, or TASS, to Al Taqaddum Air Base, Iraq."The Marine Corps came to us saying, 'We want to

Keeping fit, healthy the safe way

A common focus for men and women this time of year is getting ready for swimsuit season. Several magazines offer quick fixes, magic diets, miracle pills and more for people wanting to get slim. But, beware. “The safest way to lose weight is to eat a healthy diet and increase the amount of exercise

Under the scope

Preparing to deploy

Three Air Force members receive GEICO awards

The Government Employees Insurance Company selected two Airmen and one Air Force civilian as 2005 GEICO award winners.For 18 years, GEICO has recognized servicemembers from all branches of the service, including Guard and Reserve, for work in drug- and alcohol-abuse prevention, fire safety and

AFA selects services career field for annual award

The Air Force Association, or AFA, selected the “services” enlisted career field for its 2006 AFA Team of the Year Award. The following Airmen were named to the team: -- Staff Sgt. Heather Schaffer, Cheyenne Air National Guard, Wyo., representing the Air National Guard; -- Senior Airman John

CENTAF releases airpower summary

U.S. Central Command Air Forces officials released today's airpower summary.Coalition aircraft flew 52 close air-support-missions April 4 for Operation Iraqi Freedom. They included support to coalition troops, infrastructure protection, reconstruction activities, and operations to deter and disrupt

No cases of ID theft involve pay system

No cases of computer scamming or identity theft involving the Defense Department's computerized pay services system have been reported, a Defense Finance and Accounting Service spokeswoman said April 4. "There has not been any identity theft and/or 'phishing' scams with the 'myPay' site," DFAS

Association of Graduates names distinguished grads

The Air Force Academy’s Association of Graduates has named retired Generals Hansford T. Johnson, Class of 1959, and Michael E. Ryan, Class of 1965, as the 2006 recipients of the association’s Distinguished Graduate Award. The award honors academy graduates for a lifetime of service to the nation,

Provincial Reconstruction Team training

Wings-level landing might have saved C-5 crash survivors

A veteran C-5 Galaxy pilot said all 17 people survived the April 3 plane crash at Dover Air Force Base, Del., mainly because the pilot did his job. Col. Udo McGregor said the “100 percent reason” everyone aboard survived the crash was because the pilot did a wings-level landing. “The survivors are

C-5 crash doesn’t diminish historian’s view of aircraft

The C-5 Galaxy crash at Dover Air Force Base, Del., April 3 placed the aging aircraft in the spotlight once again. With no deaths reported, military officials are cleaning the crash site and are convening a board of officers to investigate the cause of the accident. But the crash does not tarnish

In Dad's arms

Secretary of state visits Iraq

Officials release C-5 crash survivor list

Air Force officials released the names of the 17 survivors of the C-5 Galaxy crash here April 3. Survivor names, base and medical conditions are as follows: Capt. Brian Lafreda, Dover, fair Lt. Col. Robert Moorman, Dover, fair Lt. Col. Harland Nelson, Dover, fair Master Sgt. Timothy Feiring, Dover,

Air Force releases 2006 posture statement

The Air Force released its “posture statement” detailing the service’s missions and priorities over the next year. The 52-page document’s introduction asks Airmen to look from their heritage to the horizon, taking lessons from the past and adapting them for the future. It also opens with a letter

AF seeks balance in historical preservation with practicality

The Air Force has more than 4,500 historic properties that are listed or eligible for listing on the National Register of Historic Places. How the service inventories and sustains funds, and repairs and modernizes historic properties was the subject at testimony recently before the House Armed

Arresting system stops aircraft safely

An F-16 Fighting Falcon has an emergency braking system that can bring it to a stop called aircraft arresting systems. There are eight arresting systems here designed to safely bring an aircraft to a stop whenever a pilot feels it is unsafe to stop the aircraft on his or her own power, said Senior

Award winners save Air Force big bucks

Seven teams and two individuals recently received top honors for their resource-saving productivity improvements to the Air Force. The winners’ efforts resulted in more than $28.6 million in total tangible savings. The Air Force Productivity Excellence Award recognizes individual Airmen and small

Winter sports clinic opens for disabled vets

Department of Veterans Affairs Secretary R. James Nicholson and former Deputy Defense Secretary Paul Wolfowitz opened the 20th National Disabled Veterans Winter Sports Clinic at Snowmass Village, Colo., April 3, praising participants for their sacrifices and their focus on their abilities, not their

Doolittle Raid Web exclusive on Air Force Link

Just a few short months after a humiliating defeat at the hands of the Japanese at Pearl Harbor, a daring raid launched from the aircraft carrier Hornet changed the tone of the war. It set the U.S. and its allies on a course that would eventually lead to domination of the Pacific during World War

Servicemembers spin wheel on TV game show

It's Armed Forces Week on "Wheel of Fortune." Four Airmen are among the 15 servicemembers featured on one of the world's most popular television game shows in this week's competition. The episodes, taped in February in Culver City, Calif., are a way for the show to express its appreciation for the

Air Force Reserve goes Hollywood

Hundreds of cast, crew and extras from a proposed WB Network series converged here for a marathon day of filming March 27. They came here to work on the pilot episode of “Mercy Reef,” a science-fiction themed program that could appear on the network as early as this fall, according to Lisa Lewis,

Family advocacy nurtures, strengthens relationships

One out of three women around the world has been beaten, coerced into sex or otherwise abused during her lifetime, according to the National Domestic Violence Hotline. Domestic abuse occurs worldwide. Despite the professional and upstanding reputation associated with today’s military, it is not

Shaw NCO awarded $10K for idea

A Shaw NCO is $10,000 richer thanks to a suggestion he made. He thought it would be more economical to stop replacing an $8,500 valve on the F-16 Fighting Falcon every time the $50 heat shield that covers the valve is damaged. The suggestion was submitted through the Air Force’s Innovative

Web site lets reservists correct duty history 'live'

Air Force Reserve members worldwide can now correct or change their duty history via the virtual Personnel Center Guard and Reserve, a customer-service Web portal operated by the Air Reserve Personnel Center. Previously, Airmen had to visit their local military personnel flight or call several

Convoy tactics

ACC takes combat search, rescue assets under wing

Air Combat Command took administrative control of select Air Force combat search and rescue assets from Air Force Special Operations Command April 3 as part of a realignment announced in February. The transfer ensures the Air Force core competency of combat search and rescue, or CSAR, is directly

CENTAF releases airpower summary

U.S. Central Command Air Forces officials released today's airpower summary.Coalition aircraft flew 58 close-air-support missions April 3 for Operation Iraqi Freedom. They included support to coalition troops, infrastructure protection, reconstruction activities, and operations to deter and disrupt

Family liaison officers help shoulder burdens

For some Airmen, going above and beyond is their call of duty. The Family Liaison Officer Program, or FLO, was designed to help the families of Airmen who have died or been injured. FLO Airmen, all of them senior NCOs or commissioned officers, assist families with everything from the small stuff --

17 Airmen survive Dover C-5 crash

The 17 Airmen aboard the C-5 Galaxy that crashed near Dover Air Force Base, Del., today all survived, a 436th Airlift Wing spokesman said. However, there is still no official word on the condition of the survivors, wing spokesman 1st Lt. Jamal Beck said. “We’re still gathering information,” he said.

Nuclear Weapons Center the right organization at the right time

“Ladies and Gentlemen, the Nuclear Weapons Center has been activated.” With that announcement March 31, Kirtland Air Force Base took another important step in its long history as a center of nuclear activity. In a ceremony replete with military tradition, Col. Gregory Foraker, formerly the director

Provincial reconstruction teams training for Afghanistan

Department of Defense teams created and designed to help with the reconstruction, security and governing of Afghanistan are training here before deploying for 365 days. Twelve provincial reconstruction teams, or PRTs, have been training here since January. The PRTs are from the Air Force, Army and

Engineers juggle needs, wants with reality

The wing headquarters building here and the security forces buildings on either side of it are the kind of structures that make an engineer tip his head and rub his chin. With oddly sloping roofs and walls, these buildings seem to waste space. A peek inside a renovated building proves that the

Defense Department Celebrates 'Month of the Military Child'

The Defense Department has long understood the value of caring for and celebrating children of servicemembers. April is designated as the Month of the Military Child, underscoring the important role military children play in the armed forces community. The Month of the Military Child is a time to

DOD program keeps employers, reservists on track

A Department of Defense program is easing the transition from business suit to battle dress uniform and back again for Reserve and Guard members serving throughout the world. The national committee for the Employer Support of the Guard and Reserve, or ESGR, is a nationwide network of nearly 4,200

Training scenarios abound during Atlantic Strike III

Slowly walking through a quiet, deserted city, hearing nothing but your thoughts, you take a long, deep breath. Then, chaos suddenly breaks loose. An explosion throws you to the ground. The smell of smoke rushes through your nose and dust and sand cut through your skin. You immediately look for your

Airmen volunteers help improve medical facilities in Kyrgyzstan

Airmen are working to improve the lives of patients at two Bishkek medical facilities. Last week, volunteers from the Manas Air Base Outreach Society, or MABOS, visited patients in a children’s heart ward and a burn unit in medical centers in Bishkek. They delivered donated medical supplies, linen,

Exercise Bushwhacker

An A-10 Thunderbolt II from the 354th Fighter Squadron flies in support of Exercise Bushwhacker 06-02 at Davis-Monthan Air Force Base, Ariz., on Saturday, April 1, 2006. The operational readiness exercise helps ensure Airmen are ready to deploy. (U.S. Air Force photo/Airman Alesia Goosic)

Tour of Kyrgyz base marks milestone

Air Force leaders from Manas Air Base toured a Republic of Kyrgyzstan air base March 28 following an invitation by the Ministry of Defense here. The tour of Frunze Air Base No. 1 here marked a milestone in U.S. and Kyrgyz Air Force relations, and is a key element in the 376th Air Expeditionary Wing

Air Force innovators unite at "Knowledge Area" website

Innovation communities within the Air Force now have an online forum to learn, collaborate and collect ideas relative to their daily needs. The new "Innovation and Technology Knowledge Management" site will be available April 15 via the Air Force Portal and is part of the "Air Force Knowledge Now"

CENTAF releases combined airpower summary

U.S. Central Command Air Forces officials released the airpower summary for April 1 to 3. In Afghanistan April 2, an Air Force B-52 Stratofortress provided close air support to coalition troops in contact with enemy forces near Oruzgan. The B-52 successfully dropped GBU-31 precision-guided JDAMs

Memorial held for Airman killed in Operation Iraqi Freedom

More than 300 people attended a memorial ceremony April 1 for the first Airman from Sather Air Base killed in combat while supporting Operation Iraqi Freedom. Tech. Sgt. Walter Moss, 447th Expeditionary Civil Engineer Squadron explosive ordnance disposal flight technician, was killed in an explosion

Child development organization aids military children, families

Recognizing that children of servicemembers often face challenges that other children do not, the nonprofit child development organization "Zero To Three" launched a special project geared specifically toward military families. "Supporting military children is an essential element of supporting

SkyTote to demonstrate high-speed flight with vertical takeoff

Air Force Research Laboratory scientists are working on a novel unmanned air vehicle called SkyTote that will take off and land vertically like a helicopter, but also transition into horizontal flight like a conventional aircraft. SkyTote's primary mission is to deliver a payload to a specific point

New center provides single contact for mobility air forces

Air Mobility Command moved toward a supply process transformation March 29 when the Regional Supply Squadron here was re-designated as the Mobility Logistics Support Center. The center will provide mobility air forces with one stop for ordering, shipping and tracking supplies to troops worldwide.

AFMC civilian course gains other commands' interest

Representatives from three commands plan to meet with Headquarters Air Force Materiel Command professional development staff here in May to discuss adapting the AFMC Orientation Course for their commands. Leadership from the three commands, Air Mobility Command, Air Education and Training Command

Phoenix Raven course

Personnel Services Delivery System initiative begins

The Air Force Contact Center’s Web-based services and contact center officially began taking calls after a ceremony at the Air Force Personnel Center at Randolph Air Force Base, Texas. The center is part of a new initiative called Personnel Services Delivery Transformation, or PSD, which uses